can sky master credit card email you to obtain a copy of photo ID clear photo of myself holding my ID and a copy of my tax Assements documents??? Please contact us at your convenience through the details below. The pending balance to pay off within my interest-free months is showing a much higher amount in the app. I have provided insurance claim numbers but still they threaten me. i call again and i am told it is PENDING CLOSURE. Just got a 30 sec cal and decision was made to decline my application. I couldn’t get the interest removed.I was able to close my account by phone and received a confirmation letter.Thank you for your comments. We will look into this for you....I've contacted 3 times to close it. Hi Michael, typically payments will go off the highest interest bearing amount. I put more money than what was actually owed!! We're sorry that it did not happen on your first call. What crap companies like Skye won't tell you is that the Ombudsman will charge them THOUSANDS of dollars for an investigation. They want to associate your face with the documents. Hi Roland I currently have an active Skye Plan that is a 60 month term with approx. Ask a our credit card expert a question.General Disclaimer: We compare a broad range of cards in the Australian market. We would like to be able to discuss this further and hopefully resolve your concern. The rep on the phone wasn't get it the voice quality issue on her side and took her 20 minutes or so to find my statement. This has by far been the worst credit card company i have ever dealt with, they are unhelpful, terrible customer service and does not try and resolve the problem. Stay away from this company otherwise enjoy an enormous amount of running around!Thank you for making us aware of how you feel about your experience. If you are still struggling then give Citi credit card customer service a call to see what you can do. Not worth losing your peace of mind.Do not use these people, they are so hard to get a hold of, i too spent hours on hold trying to talk to someone. hjgg jjjkk jjjjj gffff hgggg hujjj gg hhgf gdsdf gjjjj hhhffh hhhh bh gpffg hjjj hhhh fff ghhjk ghhhh ggb bbbj njjj hjThank you for your comments. Can you please send contact details through the email below. I spoke to an employee who then tells me she has reversed the charges and the account will be closed in 3 business days. I will remove my commentsI NEVER write negative reviews on anything but I have never in my life experienced customer service like that of Skye. We can be reached via the details below. My next step is ACCCThank you for making us aware of how you feel about your experience. At application process they had my last name incorrectly spelt. Dont waste your time with this mob. Be very carefulThank you for bringing this to our attention. As we are not not happy to do this for sercurity so they have blocked our card. If you miss a payment, any outstanding amount will attract the card’s standard purchase rate.With either option, you can repay extra at any time, and you can pay off the total amount at any time with no penalty. We look forward to speaking with you so we can address any further queries you have....It just gets worse!!!
Please contact us on the details below so we can look in to this further for you....I called this evening to progress an application. I never had issues with returns until now and it was just bizarre. If you do not want to provide then cancel the card and look at another provider. Also, they are not ethical in showing the pending payoff balance. Such a scam. This is an interest free plan and is working well todate. • View account details.
If used wisely, it can allow cardholders to enjoy interest-free shopping on everything from their day-to-purchases to big ticket items such as holidays and electronics. Again i advise them this account was meant to be closed in November last year. We will look into this for you.My husband has randomly received a credit card in the mail today, literally without having ever applied for one. Would recommend based on my experiences with this organisation.can never get through to customer service, I have been on hold for an hour 3 days in a row and am still yet to speak to someone. Any outstanding balance after the Interest Free Period reverts to the standard Card Purchase Rate. I myself have been asked for this. I called and they told me it was PENDING closure. Utter disgusting scam of a product.
The customer service agent is the worst I've ever experienced. Customer service analyst then tells me that i owe money and i advised i dont because it was paid in full but the people at this organisation has not closed my account.
My intent is not to use this as a credit card going forward.