That’s it. See why thousands of organizations have fallen in love with our award-winning documentation platform. “Kaseya has consistently presented a customer-friendly, business-friendly approach to everything that they do – and are very easy to work with. At its flagship Connect IT conference, Kaseya unveiled a rich integration between its BMS software and IT Glue.
Click Actions, Sync Settings next to the Kaseya integration. It’s all right there, in BMS. Structured documentation is the key to bringing about productivity gains for your team – not only is everything documented, but the links between the different assets streamline the entire process of servicing a client. Roughly 115 of them work for IT Glue. With this announcement, IT Glue founder and CEO, Chris Day will step down from his role at IT Glue to pursue other opportunities while day-to-day operations of the company will continue to be led by IT Glue’s existing management team.Founded in 2013, IT Glue is used by over 5,000 MSPs in 30 countries, serving over 60,000 users and 500,000 businesses globally. Now, IT Glue information about an organization will surface within the BMS app when you look at the ticket screen.
Through continued research and development, Kaseya and IT Glue will continue to empower MSPs worldwide with best-in-class IT efficiency, operations and documentation within the “Chris Day has created an amazing product and company with IT Glue. You must have Manager or Administrator access to IT Glue. Once in VSA LiveConnect, the associated information in IT Glue remains visible.We highly recommend that items within IT Glue are related. By including IT Glue in the Kaseya IT Complete stack, our MSPs have access to the most innovative, effective, and open IT management platform on the market.” This will be reflected in the way that IT Glue is managed moving forward. Provide your email address and stay in the loop*
Additionally, we’re looking forward to an even more robust product offering from IT Glue in the future as Kaseya invests even more into the product.““This is great news! Kaseya Support Knowledgebase BMS / Vorex With BMS patch 4.0.21, we are expanding the two-way sync feature with which involves a deep integration with IT Glue and BMS. What this organization has been able to accomplish in a short period of time is a testament to not only Chris and his vision, but to the team he has built,” said Fred Voccola, CEO of Kaseya. IT Glue has a wealth of automation and integrations that make documentation easy, and we’re constantly building more.As always, you can learn more about this enhanced integration by checking out our handy Knowledge Base articles for both If you’d like to dive a little deeper into what IT Glue can do for your business, such as some of our other key features and integrations, sign up for a demo below.IT Glue™ is a proven, best practices-driven IT documentation platform packed with features designed to help you maximize the efficiency, transparency, and consistency of your team. From this Kaseya KB, follow the steps listed after Figure 5. Find, track, & know everything in your IT documentation app.The simple & smart way to secure your clients' digital footprints.Automate network discovery, documentation, & diagramming.Find, track, & know everything in your IT documentation app.The simple & smart way to secure your clients' digital footprints.Automate network discovery, documentation, & diagramming.At its flagship Connect IT conference, Kaseya unveiled a rich integration between its BMS software and IT Glue. Kaseya IT Complete is the most comprehensive, integrated IT management platform comprised of industry-leading solutions from Kaseya, Unitrends, RapidFire Tools, Spanning Cloud Apps, IT Glue …
As a Kaseya company, I’m confident that IT Glue will embrace the same approach to doing business with MSPs. IT Glue is used by over 5,000 MSPs in 30 countries, serving over 60,000 users and 500,000 businesses globally. With this acquisition, Kaseya now offers a full and complete integration of the IT Glue documentation offering into its industry-leading IT Complete suite of products. If you’re using BMS, this integration is going to be make it even easier to smash tickets. IT Glue has always been a great product and now as part of Kaseya, it will get even better,” said Tim Conkle, CEO, The 20. Kaseya solutions manage over 10 million endpoints worldwide. Its award-winning IT documentation software is a proven, best practices-driven IT documentation platform designed to help MSPs and IT departments maximize the efficiency, transparency and consistency of their teams.Over the past two years, the growing relationship between Kaseya and IT Glue has resulted in a number of overwhelmingly successful integration offerings and a reseller partnership between the two companies.
This integration puts your documentation right in BMS, so you don’t have to toggle between tabs.The combination of our new BMS integration, and our pre-existing integration with VSA, offers technicians a seamless workflow, as shown in the video above. I truly appreciate Kaseya’s ability to maintain industry neutrality by offering an open-platform with tight integrations to other technology vendors so that MSPs have the choices they need to help them grow their individually unique businesses.”Celebrate Sysadmin Day with a Free T-Shirt & Sticker PackProviding software solutions that take the complexity out of IT management, because we know the success of your business depends upon managing IT more effectively, efficiently and securely. IT Glue will continue to run as a stand-alone, independent business, working, partnering, and integrating with all the various vendors in the community to ensure the continued success of our MSP partners.”“I’m super excited about the acquisition of IT Glue by Kaseya. Now, IT Glue information about an organization will surface within the BMS app when you look at the ticket screen.
With so much of your business productivity lost each day in search of vital information, let IT Glue secure this information and start freeing minds.