If your complaint is not resolved at this stage, the company’s complaints procedure is clearly set out along with further contact details such as a correspondence address and online contact form. We only found out what happened because one of the passengers daughters worked at a TV station in Chico and she called her mother to tell her about the incident. Enter the email address or member number associated with your account. My trip involves multiple cities and I would like to...I just spoke with an agent regarding student discounts that are listed on the website...Sharing is what powers GetHuman's free customer service contact information and tools. And so they prefer calling Amtrak at their 877-444-4773 phone number instead.
There were no bathrooms. Click to indicate what problem you are emailing about and we can share our best customer recommended talking points to include in your email so you get a … We requested assistance with our baggage when we got to our destination because they were in a hurry to get us off the train. We sat at the train depot from 2:30 am freezing to death.
So we created a free concierge service you can call at the phone number below.I want to go to Reno from Martinez early Thursday and come back early Sunday. After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers.
When you email Amtrak one of their customer service agents sitting in one of their call centers, likely located in Pennsylvania, will get your message in their inbox and reply to you on a first come, first serve basis. With our free tools, you can check out the current wait time for Amtrak and use our Have Them Call Me Instead tool. Reviews For Amtrak Customer Service (16) Better than the website The phone number I dug up on the internet turns out to not be a regular customer service number, rather a rewards number, but I was taken care of anyway, which is much more than I can say for their POS website. Do not send confidential information such as credit card numbers and passwords. There were no facilities open at the train depot in Redding, CA. Our train was six and half hours late. Need sensitivity training for disabled passengers! There were no bathrooms. The safety of Amtrak’s customers and employees is our top priority. He was outgoing, helpful, took on a leadershi...I made reservations and paid for round-trip ticket Lakeland-Miami-Lakeland leaving on...Our * hour trip went almost * hours over. We could not get any information that was accurate from online or customer service. When you see our crew members wearing customer service excellence pins, you will know that they have met the toughest test of customer service — recognition by your fellow travelers. WHY AMTRAK Amtrak's unique travel experience for families, individuals and groups BEFORE YOU GO Tickets & fares, accessible travel service, security & ID requirements AT THE STATION Boarding information, station lounges, baggage & station services ONBOARD Seating & sleeping, baggage info, train amenities, food & dining In case you didn't realize there was an alternative, the best phone number for Amtrak customer support is 877-444-4773. We did not. On our 9 hour trip from Oregon to Redding, CA (in the middle of the night) there was no heat in our car. They kept telling us that the train would be there within the next hour to two hours and we should not leave the depot or risk missing our train. Need sensitivity training for disabled passengers! Instead, the baggage area was crammed full of passengers getting off for a smoke break and we were unable to get to our luggage and exit without a great deal of hassle. Telling us about any imperfections is useful and helps all of us. This does not even begin to cover all the problems we had on our return trip which was a nightmare!Rude! We were rushed off the train. We were rushed off the train.
The New Customers department that replies to the emails you send is used to responding to a variety of customer service issues such as Make a Booking. You can help!Amtrak provides customer service by email and also by phone. Email Amtrak customer service help at this email address for the fastest reply. We asked for blankets (we are disabled senior citizens) and were told Amtrak did not offer blankets but we could purchase one the train. E-mail Us.
We have trip protection and should be able to...I was wanting to know about getting a private car for a trip from Burlington to Chicago...PLEASE TELL ME, WHAT IS CHEAPS WAY FOR TRAVEL ON YOU TRAIN EVERY WEEKEND SATURDAYS OUT...need a human to be able to buy * ticket get * free for train trip from Hermann Mo to...I booked online but when I finalized, it gave an error in cardinalcommerce.comI want to book a trip on Amtrak. There are 8 ways to reach Amtrak across 4 communication modes: phone, email, web, twitter.
This is the best email address for Amtrak customer service. We asked the conductor about the heat who told us she forgot to turn it on. There were no facilities open at the train depot in Redding, CA. Our train was six and half hours late. We were assured we would have assistance. Email can be a convenient way to communicate with customer service; you can multi-task while you are doing it, and you may already be checking your inbox frequently anyways.