Wie Design Thin­king Orga­ni­sa­tio­nen ver­än­dert und zu mehr Inno­va­tio­nen führt« das pas­sen­de Hand­werks­zeug für einen »leis­tungs­star­ken, effek­ti­ven und all­ge­mein zugäng­li­chen Inno­va­ti­ons­an­satz« (S. 4) bie­ten. Tim Brown says the design profession has a bigger role to play than just creating nifty, fashionable little objects. Brown for­dert Desi­gner dazu auf, sich auch mit gro­ßen The­men wie glo­ba­ler Armut zu beschäf­ti­gen. Raum für Expe­ri­men­te ist für Brown ein wesent­li­cher Bestand­teil von Design Thin­king, denn: »Je frü­her man die Feh­ler macht, des­to eher stellt sich der Erfolg ein.« (S. 16)Brown zeigt auch, wie Design Thin­king in Zukunft einen »posi­ti­ve impact through design«, ganz im Sin­ne von »Ideo« haben kann. This might have been because you felt they were too simple, too off-the-wall, or too similar to another idea you’d already used.And yet one of the ideas we dismiss, or prevent ourselves from even thinking about in the first place, could be just the answer we need.Wanting to understand the experience of a patient at the hospital, an ethnographer on IDEO’s team, Kristian Simsarian, pretended to have a foot injury and presented at the Emergency Room. Erfunden hat diese Methode Tim Brown von der Design- und Innovationsberatungsagentur IDEO aus Kalifornien. Wie ent­steht Inno­va­ti­on? This is the first in a new series of articles on contemporary design thinkers.

Is Design Thinking More Than a Buzzword? Source: Unsplash. [...] Innovation is powered by a thorough understanding, through direct observation, of what people want and need in their lives and what they like or dislike about the way particular products are made, packaged, marketed, sold, and supported”.With this in mind, one of the important things about Brown’s conception of design thinking is that it’s not just for designers. For example, The “Madlove” project in the UK has also recently explored a There are a series of behaviors that we’ve learnt as kids, and that turn out to be quite useful to us as designers.

Die Methode zielt darauf ab, Innovationen zu entwickeln, die sich am Nutzer und zudem auch an dessen Bedürfnissen orientieren. München 2016.Johan­nes Zim­me­rer hat im Stu­di­en­gang Kom­mu­ni­ka­ti­ons­de­sign der Hoch­schu­le Kon­stanz sei­nen »Bache­lor of Arts« erwor­ben.

Design thinking gives us a deeper description of a problem, enabling us to prototype a range of potential solutions rapidly, and identify the right solution robustly.One of the reasons that design thinking is not widely practiced, Brown explains, is that most adults are already socialized out of many of the behaviors it requires, and educated in more cautious, analytical methods. Das nächs­te Kapi­tel ana­ly­siert, wel­che Art Unter­neh­mens­kul­tur inno­va­ti­ven Pro­zes­sen zuträg­lich ist.

Ersin­nen ein­sa­me Genies im stil­len Käm­mer­chen die Pro­duk­te von mor­gen? Although he still hasn’t settled on a firm definition of a “design thinker”, in a well known article for In the same article, he characterised design thinking as “a methodology that imbues the full spectrum of innovation activities with a human-centered design ethos. By watching this footage, more opportunities for improvement were identified:The tedium of the hospital environment reflected the overall opacity of the experience of being in hospitalThe lookalike hallways and bland waiting areas would be key to the story the hospital wanted to tell in its expansion projectThere were competing narratives about the “patient journey”: the hospital viewed this as being about “insurance verification, medical prioritization, and bed allocation”, while the patient experienced it as “a stressful situation made worse” by the hospital’s environment and processes.From this analysis, the team concluded that the hospital needed to explore design solutions that would restore the balance between its legitimate interest in medical and administrative tasks, and “the human side of the equation”.Brown explains that by taking a user-centered, design thinking approach to the patient experience, the team were able to spot not only the physical issues with the hospital, but also the “latent needs” of patients.

This is the first in a new series of articles on contemporary design thinkers. Brown ermun­tert dazu, den Ver­brau­cher nicht als rei­nes »Ana­ly­se­ob­jekt« (S. 47) zu betrach­ten, denn mit »emo­tio­na­lem Ver­ständ­nis […], kön­nen Unter­neh­men aus ihren Kun­den nicht Geg­ner, son­dern Für­spre­cher machen« (S. 44). We begin with Tim Brown, who is CEO and President of IDEO, a global design and innovation firm founded in 1991.He is best known for his work advancing user-centered design—and in particular for developing the idea of “design thinking”. Latent needs are those that the user might not be able to articulate clearly themselves, and that they might even be unaware of having. It’s an approach for understanding problems and developing solutions, and this is required in many jobs—whether you’re any administrator, engineer, or even a medic. You can try the exercise now, if you like, by printing out the image below, and using the stopwatch app on your phone.